Privacy Policy

Effective Date: 28 April 2026

SportsApp (“we”, “our”, “us”) operates the website https://sportsapp.co.za. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase products, or interact with our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Account login details (if you create an account)

1.2 Order Information

We collect details related to purchases such as:

  • Products purchased
  • Payment status
  • Delivery details
  • Order history

1.3 Website Usage Information

We may collect:

  • IP address
  • Browser type and device information
  • Pages visited
  • Time spent on website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your customer account
  • Communicate order updates
  • Provide customer support (including WhatsApp communication)
  • Improve our website and services
  • Prevent fraud and ensure website security
  • Manage our affiliate program (if applicable)

3. Affiliate Program Data

If you register as an affiliate, we collect and store:

  • Name and email address
  • Referral links used
  • Sales generated through your referral
  • Commission earnings and payout information

This data is used strictly to operate and manage the affiliate program.

4. Payment Information

We do not store credit card or banking details on our servers.

Payments are processed securely through third-party payment providers. Their privacy policies apply when you complete a transaction.

5. Cookies

Our website uses cookies to:

  • Keep you logged in
  • Track shopping cart activity
  • Analyse website traffic
  • Track affiliate referrals

You may disable cookies in your browser settings, but some features may not work correctly.

6. Sharing of Information

We do not sell your personal information.

We may share data only with:

  • Payment processors
  • Courier and delivery services
  • Website hosting providers
  • Affiliate tracking systems
  • Legal authorities if required by law

7. Data Security

We take reasonable steps to protect your personal information from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure

However, no online system is 100% secure.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your account data (subject to legal requirements)
  • Opt out of marketing communications

9. Data Retention

We retain personal data only as long as necessary:

  • Customer accounts: until deleted or inactive for extended period
  • Orders: kept for legal and accounting purposes
  • Affiliate records: kept for commission tracking and tax purposes

10. Third-Party Services

We may use third-party services such as:

  • WooCommerce (store platform)
  • Payment gateways
  • Courier services
  • Analytics tools

Each third party has its own privacy policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: sales@sportsapp.co.za / info@sportsapp.co.za
Call: 011 708 7948
WhatsApp: +27 79 962 7709